1. **Where is my order?**

   - Dispatched within 24 hours after receiving necessary documents. Shipping options include Hermes standard (3-5 working days) and express (1-2 working days) for £3.99.


2. **Where is my order confirmation email?**

   - Check your junk folder first. If not found, contact documents@privateplateking.com.


3. **What documents do I need to submit?**

   - Refer to our [terms and conditions]


4. **How do I submit my documents?**

   - Follow the instructions in the email from documents@privateplateking.com.


5. **What document reference numbers are needed?**

   - Details can be found [here](https://privateplateking.com/policies/terms-of-service).


6. **I’m waiting to receive documents for a new personalised registration, what do I do?**

   - Contact the company directly for any document-related queries.


7. **Do you sell personalised registrations?**

   - Yes, we offer personalised registrations but do not buy them.


8. **Do your plates come with a warranty?**

   - One-year warranty. Details in our [terms of service]


9. **Are 4D number plates road legal?**

   - Yes, with legal spacing and solid black digits. Check out our 4D BLOG.


10. **Do you sell short number plates?**

    - Yes, available Front and Rear 

11. **Do you sell square number plates for 4x4s?**

    - Yes, check here and here


12. **Do you sell number plates for Motorcycles?**

    - Unfortunately, we don’t offer these.


13. **Do you sell number plates for Electric Vehicles?**

    - Yes, we do.


14. **Do you offer free delivery?**

    - Free delivery is available.


15. **Do you offer next-day delivery?**

    - Express delivery is available at an additional cost £3.99.


16. **Do you offer collection?**

    - Local pick up is possible in some cases.