Refund policy
- Refund Policy & Cancellations
Your right to cancel an order starts the moment you place your order and doesn’t end until 14 days from the day you receive your goods.
Please note there are some orders where you won’t have the right to cancel and are not covered under the consumer rights act 2015, these include items that are made, bespoke or personalised.
Number plates displaying a registration are a bespoke/personalised item, therefore we are unable to offer a refund.
At our discretion, we will accept returns of accessories such as plate surrounds. However, a refund or replacement will only be issued if:
- The product is faulty on delivery.
- An incorrect item has been delivered.
We reserve the right to reject any item returned to us.
We are in no way liable for any costs incurred should you choose to return an item to us.
We are unable to accept returns or refund discontinued products.