OUR 4D GEL NUMBER PLATE WARRANTY
At Private Plate King, our commitment to excellence and customer satisfaction is reflected in our warranty policies for 4D Gel Resin Number Plates.
Consolidated Warranty for 4D Gel Resin Number Plates
Warranty Coverage:
- Manufacturing Defects: Covered defects include delamination of the plate, letters becoming unstuck, and any issues related to the materials used (including the acrylic and the 3D Gel, 4D elements), as well as defects in the craftsmanship of the number plate.
- Warranty Period: The warranty is valid for one year (12 months) from the date of the initial order placement, covering all number plates against manufacturing defects and craftsmanship issues.
Exclusions from Warranty:
- Damage incurred during the fitting process, such as cracks to the acrylic or damage to the letters.
- General wear and tear or damage resulting from improper installation, use, alterations, modifications, or tampering by unauthorised personnel.
- Damage caused by accidents, neglect, misuse, or acts of nature.
How to Claim Under Warranty:
- Report any issues promptly via email to info@privateplateking.com, including your order number, a detailed description of the issue, and photographic evidence for validation.
- We may request the return of number plates for inspection as part of our commitment to product improvement and quality assurance.
Additional Terms:
- Proof of purchase may be required for warranty claims, and we reserve the right to deny claims that do not meet our criteria.
- Accepted claims will result in a like-for-like product replacement or the closest available product if necessary. The replacement does not initiate a new warranty period but continues under the original term.
- This warranty does not cover costs associated with the removal or reinstallation of the number plate and is non-transferable, applying only to the original purchaser.
Policy Changes and Customer Inquiries:
- The terms and conditions of our warranty policy are subject to change without prior notice. For further inquiries or assistance regarding our warranty, please feel free to contact us.
We at Private Plate King are dedicated to providing you with the highest quality products and customer service. Should you have any questions or need additional information regarding our warranty policy, please don't hesitate to reach out to our customer support team.
