WARRANTY
At Private Plate King, we are dedicated to delivering exceptional quality and customer satisfaction across our diverse range of number plate styles, including 3D Gel, 4D, 4D Gel, Carbon Fibre, Krystal Colours, and Printed plates. Our comprehensive warranty policies reflect this commitment, offering peace of mind and protection for your purchase.
Comprehensive Warranty for All Number Plate Styles
Warranty Coverage:
- Manufacturing Defects: We cover defects such as delamination of the plate, letters becoming unstuck, and any issues with the materials used (acrylic, 3D Gel, 4D elements), alongside craftsmanship defects.
- Warranty Period: Our warranty is valid for one year (12 months) from the initial order placement date, covering manufacturing defects and craftsmanship issues across all styles.
Exclusions from Warranty:
- Installation Damage: Damage incurred during fitting, such as cracks to the acrylic or damage to the letters, is not covered.
- Wear and Tear: General wear and tear or damage from improper installation, use, alterations, modifications, or tampering by unauthorized personnel are excluded.
- Accidental Damage: Damage from accidents, neglect, misuse, or acts of nature is not covered under our warranty.
How to Claim Under Warranty:
- Report Issues: Email us at info@privateplateking.com with your order number, a detailed issue description, and photographic evidence for validation.
- Inspection: We may request the return of number plates for inspection to improve product quality and assurance.
Additional Terms:
- Proof of Purchase: May be required for warranty claims, and we reserve the right to deny claims not meeting our criteria.
- Replacement: Accepted claims will result in a like-for-like product replacement or the closest available product. Replacements continue under the original warranty term without initiating a new period.
- Non-Covered Costs: Costs associated with the removal or reinstallation of the number plate are not covered. The warranty is non-transferrable and applies only to the original purchaser.
Policy Changes and Customer Inquiries:
- Updates: The terms and conditions of our warranty policy are subject to change without notice.
- Support: For further inquiries or assistance, please contact us. Our team is dedicated to providing the highest quality products and service.
Should you require further information or have any questions regarding our warranty policy, please don't hesitate to reach out to our customer support team. Your trust and satisfaction in our products are paramount to us at Private Plate King.
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